Privacy Policy

Pawsitivity Patrol

Last updated: 12/10/2025

Pawsitivity Patrol (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit PawsitivityPatrol.com, make a donation, purchase merchandise, sign up for an account, or interact with us online.

By using this website, you agree to this Privacy Policy. If you do not agree, please do not use the site.

1. Who We Are

Pawsitivity Patrol is a kindness project powered by Dayton Pet Care in the Dayton, Ohio area. We use this website to share information about our wagons, events, fundraising, and merchandise.

If you have any questions about this Privacy Policy, you can contact us at:

Email: Support@PawsitivityPatrol.com

2. Information We Collect

We may collect the following types of information:

2.1 Information you provide directly

You may give us information when you:

Create an account on our site
Make a donation
Purchase merchandise
Subscribe to a newsletter or updates
Contact us by email or through a contact form
Share a story, testimonial, or photo

This can include:

Name
Email address
Mailing address
Phone number
Payment related details (handled by third party processors)
Order details and donation amounts
Any messages or content you send us

We do not store your full payment card details on our own servers. Payment information is handled by third party payment processors used through Wix or other platforms.

2.2 Information collected automatically

When you visit our website, certain information may be collected automatically, such as:

IP address
Browser type
Device type
General location based on IP (for example city or region)
Pages visited and actions taken on the site
Date and time of your visit

This information is usually collected using cookies and similar technologies.

3. Cookies and Similar Technologies

Our website may use cookies and similar tools to:

Help the site function properly
Remember your preferences
Understand how visitors use the site
Support features like login, carts, and payments

You may be able to control cookies through your browser settings. If you block or delete cookies, some parts of the site may not work correctly.

Because we use Wix and possibly other third party tools, those services may also use their own cookies according to their policies.

4. How We Use Your Information

We use the information we collect to:

Operate and improve our website
Process donations and purchases
Track recurring support and reward eligibility
Send order confirmations, receipts, and important notices
Ship rewards and merchandise to the correct address
Maintain our Kindness Leaderboard and recognition lists
Respond to your messages and questions
Share updates, stories, or newsletters if you have opted in
Protect our site and users from fraud or abuse
Comply with legal obligations

We try to collect and use only the information we reasonably need for these purposes.

5. Legal Basis (for visitors in some regions)

If privacy laws in your region require a legal basis for processing, our main reasons include:

Your consent when you sign up, donate, or opt in to communications
Performance of a contract, for example processing your order or donation
Our legitimate interests in running and improving our kindness project
Compliance with legal obligations

6. How We Share Your Information

We do not sell your personal information to other companies.

We may share information with:

Service providers that help us operate the site, such as Wix, payment processors, shipping services, or email services
Professional advisers such as accountants or legal counsel when needed
Authorities or law enforcement if required by law or to protect our rights or the safety of others

These third parties are supposed to use the information only to provide their services to us and must handle it safely under their own policies.

If we ever have a partner campaign, collaboration, or co branded project, we will explain how information is shared at that time.

7. How Long We Keep Your Information

We keep your information only as long as needed to:

Provide services to you
Process donations and rewards
Follow tax, accounting, or legal record keeping requirements
Resolve disputes or enforce our agreements

When information is no longer needed, we will delete it or anonymize it when reasonable.

8. Security

We use reasonable technical and organizational measures to protect your information, such as:

Using Wix and reputable third party providers for hosting and payments
Limiting internal access to personal information to people who need it for their role

No system is perfectly secure. We cannot guarantee absolute security, but we work to protect your information as best we can.

If we become aware of a data incident that affects your personal information, we will follow applicable laws and take appropriate steps to respond.

9. Children’s Privacy

Our website and online fundraising are generally aimed at adults and parents.

We do not knowingly collect personal information online from children under 13 without parental consent. If you believe a child under 13 has given us personal information without consent, please contact us at Support@PawsitivityPatrol.com and we will review and remove the information if appropriate.

In real world events, parents and guardians are responsible for sharing any needed information and supervising their children.

10. Your Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, such as:

The right to access the information we have about you
The right to correct inaccurate information
The right to request deletion of your information, subject to legal requirements
The right to opt out of certain communications

You can also:

Unsubscribe from emails by using the link in the message, if available
Contact us at Support@PawsitivityPatrol.com to request changes, updates, or deletion of your information

We may need to verify your identity before processing certain requests.

11. Emails and Communication

If you sign up for a newsletter, create an account, donate, or make a purchase, we may send you:

Transactional emails such as receipts, confirmations, or important updates
Occasional news about Pawsitivity Patrol, events, and fundraising
Information about rewards or leaderboard status if you are a recurring supporter

You can opt out of promotional emails at any time by clicking the unsubscribe link in the email, or by contacting us directly. Certain transactional emails related to donations, orders, or account changes may still be sent as needed.

12. Links to Other Websites

Our site may contain links to third party websites, such as YouTube, social media pages, or partner sites. We are not responsible for the privacy practices or content of those sites.

If you leave our site, we encourage you to review the privacy policies of any other websites you visit.

13. International Visitors

Our project is based in the United States. If you access the site from outside the United States, your information may be transferred to and processed in the United States and other countries where our service providers operate.

By using the site, you understand that your information may be processed in countries that may have different data protection laws than where you live.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page.

If changes are significant, we may also provide a notice on the site. Your continued use of the site after changes are posted means you accept the updated Privacy Policy.

15. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your information, you can contact us at:

Email: support@pawsitivitypatrol.com

Website: https://PawsitivityPatrol.com