top of page

Terms & Conditions

Pawsitivity Patrol

 

 

 

Terms, Donations, and Store Policy

 

 

Last updated: 12/10/2025

 

Pawsitivity Patrol is a kindness project powered by Dayton Pet Care. These Terms, Donations, and Store Policy (“Terms”) apply to your use of PawsitivityPatrol.com and to any donations, purchases, or participation in our activities.

 

By using this website, making a donation, buying merchandise, or attending one of our events, you agree to these Terms.

 

If you do not agree, please do not use the site or participate.

 

 

1. Who We Are

 

Pawsitivity Patrol is a community kindness project based in the Dayton, Ohio area. We are powered by our small business, Dayton Pet Care. We are not a registered charity and donations are not tax deductible at this time.

 

Any reference to “we”, “us”, or “our” means Pawsitivity Patrol and Dayton Pet Care.

 

 

2. Donations and “Fill The Wagons” Fundraiser

 

2.1 Nature of donations

 

  • Donations help fund our Fill The Wagons Fundraiser and other Pawsitivity Patrol activities, including toys, goodies, Pawsitivity Cards, printing, supplies, and other costs.

  • Donations are voluntary and are not required to interact with us in person.

  • Donations made through our Wix fundraiser or other payment options are treated as general support and not as payment for a specific service.

  • Unless we clearly state otherwise, donations are not tax deductible.

 

2.2 Recurring donations

 

  • You may choose to set up recurring monthly donations through our website.

  • You can cancel your recurring donation at any time through your payment provider or account settings.

  • We may adjust donation options or tiers in the future. If we do, we will make reasonable efforts to update information on the site.

 

2.3 Refunds on donations

 

  • In general, donations are not refundable.

  • If a donation was made in error or for the wrong amount, please contact us at Support@PawsitivityPatrol.com within 7 days and we will review it case by case.

 

3. Rewards, Tiers, and Leaderboards

 

From time to time we offer thank you rewards for recurring donors. These rewards are meant to show appreciation and do not turn donations into purchases or contracts.

 

 

3.1 Eligibility and accounts

 

  • Rewards are currently available only for recurring donors at or above specific levels as listed on our site.

  • To receive physical rewards, you must create a free account on PawsitivityPatrol.com and use the same email address that you used for donations. This allows us to match your account and contact you.

  • If we cannot match your information or cannot reach you after reasonable attempts, we may not be able to send a reward.

 

3.2 Timing and details

 

  • Reward schedules, such as every 3 months, are based on active recurring support and may change over time.

  • We may contact you for sizes, mailing address, or other details needed to fulfill rewards. If you do not respond within a reasonable time, we may not be able to send the item.

  • Rewards are subject to availability. We may substitute items of similar value or style if needed.

 

3.3 Leaderboards

 

  • We may display supporter names, initials, or chosen display names on a “Kindness Leaderboard” or similar recognition area.

  • You can request that your name be displayed as “Anonymous” by contacting us or choosing that option where available.

  • Leaderboards are updated periodically, for example once per month, and may not reflect real time information.

  • We reserve the right to edit or remove names from the leaderboard at our discretion, for example to protect privacy or prevent abuse.

 

4. Events and Safety

 

 

4.1 Nature of events

 

Pawsitivity Patrol events are intended to be family friendly and focused on joy, kindness, and encouragement. We use mascot costumes, wagons, toys, and Pawsitivity Cards in parks, neighborhoods, and other public or private spaces.

 

 

4.2 Participation and responsibility

 

  • Participation in any event, activity, or interaction with our mascots or wagons is voluntary.

  • Parents and guardians are fully responsible for supervising their own children at all times.

  • Pet owners are fully responsible for their animals and must keep them under control and within local laws and leash rules.

  • We do not provide childcare, pet care, or professional supervision at events.

 

4.3 Risks and liability

 

By attending a Pawsitivity Patrol event or interacting with our wagons or mascots, you understand and accept that:

 

  • Activities happen in real world locations that may include uneven ground, weather conditions, crowds, traffic, and other risks.

  • We are not responsible for injuries, accidents, or property damage that occur due to your actions, the actions of others, or conditions outside of our control.

 

To the fullest extent allowed by law, you agree that Pawsitivity Patrol and Dayton Pet Care are not liable for:

 

  • Any injury, loss, or damage that occurs at or in connection with an event,

  • Any lost, stolen, or damaged personal items.

 

If you see anything unsafe at an event, please tell us right away so we can respond.

 

4.4 Photos and video

 

  • We may take photos and video at events for use on our website, social media, and promotions.

  • We will make reasonable efforts to avoid posting close up images of children without permission from a parent or guardian.

  • If you appear in our content and would like a specific image or clip removed when possible, please contact us at Support@PawsitivityPatrol.com and we will review your request.

 

5. Merchandise Sales

 

We may sell Pawsitivity Patrol merchandise such as mugs, shirts, stickers, and other items.

 

 

5.1 Orders and payments

 

  • Payments are processed through Wix and related third party providers.

  • Orders are subject to availability and acceptance. We may cancel or refund an order if we cannot fulfill it.

 

5.2 Shipping and delivery

 

  • We will ship items to the address you provide at checkout.

  • Please double check your address. We are not responsible for lost packages due to incorrect addresses.

  • Shipping times are estimates and may vary due to carrier delays or other factors outside our control.

 

5.3 Returns and exchanges

 

  • Because many items may be made to order, some merch may not be returnable except in cases of defect.

  • If an item arrives damaged or defective, please contact us within 7 days with photos and details. We will review and may offer a replacement or refund at our discretion.

  • For size issues or buyer’s regret, returns or exchanges may be limited.

 

6. Website Use and Content

 

 

6.1 Your use of the site

 

You agree to:

 

  • Use the site for lawful purposes only.

  • Not attempt to damage, hack, or disrupt the site or payment systems.

  • Not upload or send abusive, hateful, or inappropriate content to us through forms or comments.

 

We may block access or remove content at our discretion if we believe it is harmful or inappropriate.

 

6.2 Our content

 

  • All logos, designs, photos, videos, text, and graphics on this site are owned by us or used with permission.

  • You may not copy, sell, or reproduce our content for commercial use without our written permission.

  • Sharing links to our content for personal or social use is welcome, as long as you do not claim it as your own or change its meaning.

 

6.3 User stories and submissions

 

If you send us messages, stories, photos, or testimonials related to Pawsitivity Patrol:

 

  • You confirm that you have the right to share them.

  • You give us permission to use, edit, and share them on our site and social media, unless you clearly tell us not to.

  • We may remove or choose not to use any content at our discretion.

 

7. Privacy Basics

 

This section is a basic summary. You may also create a separate full Privacy Policy page if required by law.

 

  • We collect information that you provide, such as your name, email, address, and order details when you donate, sign up, or buy merch.

  • We use this information to manage donations, send rewards, process orders, and communicate with you.

  • We do not sell your personal information to other companies.

  • We use third party services such as Wix, payment processors, and email providers. These services have their own privacy and security practices.

  • If you want to update or remove your account information, contact us at Support@PawsitivityPatrol.com and we will do our best to help, subject to legal and record keeping requirements.

 

8. No Guarantees and Disclaimers

 

  • We do our best to keep our site accurate and up to date, but information, prices, rewards, and offerings may change.

  • We do not guarantee specific outcomes, events, or schedules. Weather, safety, supplies, and many real world factors can affect our plans.

  • The website and all content are provided “as is” without any express or implied warranties.

 

To the fullest extent allowed by law, Pawsitivity Patrol and Dayton Pet Care are not liable for any indirect, incidental, or consequential damages related to your use of this site, donations, purchases, or events.

 

 

9. Changes to These Terms

 

We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the site or participation in our activities after changes are posted means you accept the updated Terms.

 

 

10. Contact

 

If you have questions about these Terms, donations, rewards, events, or anything else, you can contact us at:

 

Email: Support@PawsitivityPatrol.com

Website: https://PawsitivityPatrol.com

bottom of page